Delete account

1. Sign in to EasyRoad.
2. Open Profile → Manage account.
3. Scroll to Danger zone and choose Delete account.
4. Confirm it is you, type DELETE, and confirm the permanent deletion.

The link asks you to sign in first if you are signed out.

If you cannot access your account, email delete@tryeasyroad.com from the email address linked to the account, or send the request through the in-app feedback form. We verify ownership of the email address before deleting anything.

• Your account and sign-in credentials, including any passkeys and connected sign-in providers.
• Your profile and travel preferences.
• All cloud-stored trips: itineraries, saved places, days, stays, transport and flight details.
• Your place ratings and the Traveler DNA derived from them.
• Usage counters tied to your account.
• Everything EasyRoad stored in your browser on the device you delete from, including locally saved Vault items and checklists. Copies on other devices are removed when you open the app there and sign out, or by clearing that browser's site data.

• Feedback you sent us is kept, with your account link and any contact email removed, so we do not lose product history you shared voluntarily.
• Product analytics records are kept in aggregate with the account identifier removed, so they can no longer be linked back to you.
• Administrative audit entries are kept with the account identifier removed, for security and accountability.
• Short-lived copies may remain in encrypted infrastructure backups until those backups expire on their normal schedule.

In-app deletion happens immediately. Requests sent by message are handled as soon as we can verify the account, and backups age out afterwards on their normal cycle.